The whole company works toward improvement.
DOHI acquired ISO9001 certification in 2000. Our goal is to provide our customers with products that perfectly fulfill their requests, and we continue to improve and proactively consider this goal.
We always aim at raising customers' satisfaction through continuous quality improvement.
In order to do so, we established the following policies:
1.Customer Focus
We shall understand customers’ present and future needs, maintain their trust, and create much value, in order to achieve sustainable development.
2.Leadership
Leaders at all levels shall establish unity of purpose and direction, and create conditions in which all employees are engaged in achieving objectives.
3.Engagement of People
We shall respect all employees in order to manage both effectiveness and efficiency, and achieve our objectives through employee engagement.
4.Process Approach
We shall understand the results brought about by interrelated processes, and achieve tasks effectively and efficiently to optimize their outcomes.
5.Improvement
We shall implement reforms in response to changes in both internal and external conditions, in addition to making continuous improvements.
6.Evidence-Based Decision Making
We shall analyze the facts and data to make reliable decisions.
7.Good Relationships with Interested Parties
We shall optimize our relationships with interested parties to achieve sustained success.
Enactment date January 18, 2000
Revised date January 21, 2017
Shiro Dohi
President,DOHI KENMA CORPORATION
